Vouchermatic also captures actionable and measurable customer data, thereby aiding the retailers in the creation of more personalized customer experiences. “Vouchermatic helps your marketing efforts feel less mass-produced making the receiver feel special,” adds Prakash. Additionally, Inventrik is also trialing non-profile rewards on the product through the application of AI-based computer vision technologies.

“We are a boutique company that has been a trusted partner for large retailers for their core retail solutions,” extols Prakash. He asserts that being a smaller company makes them nimble in supporting the changing needs of its customers in a better way. For instance, with the advent of technological advancements such as smart mirrors, augmented reality headsets, and more still in the pipeline, retail has become a dynamic space. “We are up-to-date and current with new technologies. This helps us enable our customers to stay competitive in the market,” adds Prakash.

Inventrik has been a dependable partner for many customers since its inception. To further elaborate on this, Prakash shares that they have successfully replaced the retail solutions of larger competitors that had been in use for decades at large retail organizations in Singapore. This is the result of the company’s belief that retailers should be in control of their technology and partner with the right technology provider to co-create solutions for achieving greater strategic differentiation from its competitors. Inventrik leverages technology trends such as cloud, collaborative, and open systems to quickly bring products that the customer needs onto the shelf.

The company uses a ‘product thinking’ strategy while implementing a solution, not only to sustain the current requirements but also provide long-term results. Furthermore, to help their customers before implementation, they also offer consultancy services and retail training.

“Our retail technology takes on an active data-centric approach and enables us to understand millennial behavior. The insights help customers form their merchandising strategy relevant to the market trend,” explains Anand Shaw, co-founder of Inventrik. In addition to Vouchermatic and the plethora of service offerings, the company has also developed OmniPIM, a product management system for omnichannel marketing, and merchandising & concessionaire management solution that provides complete visibility and control of retail assets, to gain valuable insights.

Since inception, Inventrik has been at the forefront of developing mature solutions and effective services using emerging technologies to solve business problems. “Our aim is to help clients leverage IT to achieve business prosperity and meet their goals,” concludes Prakash.