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    Customer Health Score: The Next Evolution Stage!

    Customer Health Score: The Next Evolution Stage!

    Ralf Wittgen, Chief Customer Officer, Promapp
    Retailers without an Omni-Channel Plan are in Strife

    Retailers without an Omni-Channel Plan are in...

    Jason Wyatt, Md, Marketplacer
    Store Essentials to Keep In Mind for Omni-Channel Success in Retail

    Store Essentials to Keep In Mind for...

    Paula Da Silva, Senior VP, Asia Pacific, Citixsys Americas
    Case Studies
    • Managing Multiple Concepts in a F&B Business

      Managing Multiple Concepts in a F&B Business

       Dcorp R-Keeper
    • Website and Application Designing solutions for a SaaS-based Project Management Service- a Case Study.

      Website and Application Designing solutions for a SaaS-based Project Management Service- a Case Study.

       Indivar
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    Mastering the Art and Science of Pricing

    Mastering the Art and Science of Pricing

    Scott Gillies, Regional Director, APAC, Revionics
    • The Retailer - Customer Relationship Is All In The Data!

      The Retailer - Customer Relationship Is All In The Data!

      Sandie Overtveld, Vice President, Apac, Zendesk
    • The Key to the 360-Degree Customer View: Buyer Personas

      The Key to the 360-Degree Customer View: Buyer Personas

      Greg Petro, President and CEO, First Insight
    • The Implications of Big Data, Machine Learning, and AI on Marketing Automation

      The Implications of Big Data, Machine Learning, and AI on...

      Ben Glynn, Managing Director, Singapore, Emarsys
    • Transforming Retail With VR & AR

      Transforming Retail With VR & AR

      Amit Mangwani, Director, Retail Marketing, Intel, Asia Pacific and Japan
    When Consumers move Quicker than Advertisers

    When Consumers move Quicker than Advertisers

    Alice Almeida, Manager, Innovation & Insights, APAC, Connexity
    Dark Side of e-Commerce

    Dark Side of e-Commerce

    Poh Huat Lee, Head of Ecosystem Risk, APAC and CEMEA , Visa
    How to Delight Customers with Touchpoint NPS?

    How to Delight Customers with Touchpoint NPS?

    Alyona Medelyan, Co-Founder and CEO, Thematic Ltd
    Avoiding the 'Excruciating' Agony When the Mind goes Blank in a Presentation

    Avoiding the 'Excruciating' Agony When the Mind goes Blank in a Presentation

    Naomi Simson, Founding Director, RedBalloon; Director, Redii.com
    What the Digital Evolution Means to Australian Retailers

    What the Digital Evolution Means to Australian Retailers

    Emma Bolger, Brand Communications Manager, Choices Flooring
    Discover the First Mile

    Discover the First Mile

    Ruben Martin, Co-Founder &CTO/ COO, Quivers
    The Missing Link for Retail: Closing the Loop between Point of Sale and Marketing

    The Missing Link for Retail: Closing the Loop between Point of Sale and Marketing

    David Inggs, CTO, VMob
    Online Retail Industry: A Platform of Innovations

    Online Retail Industry: A Platform of Innovations

    Mrinal Chatterjee, Corporate VP- Technology & Founding Team Member, Shopclues
    Top 25 Retail Solution Providers - 2018

    Top 25 Retail Solution Providers - 2018

     25 Most Promising Retail Solution Providers - 2017

    25 Most Promising Retail Solution Providers - 2017

     25 Most Promising Retail Solutions Providers

    25 Most Promising Retail Solutions Providers

    Featured Vendors

    Fedelta

    Scott Buckham, Technical Director

    AOPEN

    Stephen Borg, CEO

    Retail Special

    CIO Speaks

    • It all Comes Together in Retail. In a World of Possibilities, Where to Start?

      Simon Kennedy, CIO, The Warehouse Group

      End to End Supply Chain Planning is the Need of the Hour

      Abel Correa, CIO, Arvind Lifestyle Brands Limited

      Expectations of a CIO Today are Embryonic

      Ashok Sethi, CIO, Sapient

      Is Your Head in the Sand?

      Marc Kermisch, VP & CIO, Red Wing Shoe

      Need and Importance of IT in the Shipping Industry

      Anjan Deb, GM-IT (CIO), The Great Eastern Shipping

      At the Crossroads of Sports and Technology

      Jerry Mcglynn, CIO, Specialized Bicycle Components

    • Proliferative Innovation via Platform+Agile

      Dr. Steve Hodgkinson, CIO, Department of Health & Human Services in Melbourne, Australia

      Journey to the Cloud - Getting Things Straight

      Alex Konnaris, Group CIO, RMA Group

      Redefining the CIOs role

      David Kennedy, Group CIO, Transaction Services Group

      At the Pinnacle of Smart City Aspirations

      Peter Auhl, CIO, City of Adelaide

      Identifying the Ideal DMS

      Judi Flournoy, CIO, Kelley Drye & Warren LLP

      Transformational Change Challenging Information Technology Teams

      Dave Hudson, CIO, Veritiv Corporation

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