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The retail and hospitality sectors have long been waiting for an innovative point of sale (POS) software solution. Fedelta, a firm founded in Brisbane, Australia, brings exactly that. Providing its solutions and services to over 1,500 clients in Australia, New Zealand, Indonesia, Singapore, Hong Kong, Thailand, the UK, the UAE, Bahrain and Qatar amongst others, the company has a long history in POS software development.
The company’s solution allows enterprises to manage multiple outlets and multiple brands or concepts while not being dependent on the Internet. If an Internet connection is interrupted, the Fedelta system allows employees to continue serving customers without risking the loss of data. After the connection is restored, the system automatically sends the transactions back to Head Office and configuration changes down to all outlets without the need for any intervention. “Fedelta understands the criticality of our solution being available hundred percent of the time and as such, its design incorporates 3 levels of redundancy to avoid disruption to trade,” says Scott Buckham, Fedelta’s Technical Director.
According to Buckham, the quintessential differentiators in the mature POS market place are reliability, comprehensive and adaptable functionality, and a customer focused approach to both the development and implementation of solutions. Fedelta has been working with industry experts, business analysts and user experience (UX) professionals to ensure that its software remains intuitive and easy to use despite the high levels of configurability and incredible breadth of features that make it so appealing to the expanding customer base. The team at Fedelta, with their years of expertise and experience, understands that every client is different and requires different levels of functionalities. Fedelta’s solution is built to offer rich, targeted functionality to meet the needs of every customer including Sales, Catalogue Management, Pricing and Promotion, Human Resource Management, Inventory Management and Procurement, Loyalty and Marketing Campaigns, Analytical and Exception-Based Reporting, Business Intelligence, Online Ordering, Consumer Apps and Kiosks, Open Web API, and much more.
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Having such broad and rich functionality in one platform allows us to service our customers’ needs from the single, consistent application avoiding the ‘Frankenstein’ effect you can get when stringing different applications together
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