Top Retail Solution Providers- 2016 | APAC CIO Outlook
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Is Your Head in the Sand?

Is Your Head in the Sand?

By Marc Kermisch, VP & CIO, Red Wing Shoe

Laying a Foundation for the New-Age Retail Industry

Laying a Foundation for the New-Age Retail Industry

By Paul Karras, SVP & CIO, Wilton Brands

25 Most Promising Retail Solution Providers - 2017

25 Most Promising Retail Solution Providers - 2017

By Editorial and Advising Board of APAC CIOoutlook

Transforming Retail With VR & AR

By Amit Mangwani, Director, Retail Marketing, Intel, Asia Pacific and Japan

Transforming Retail With VR & AR

We live in transformative times when new technologies are changing the world as we know it. Virtual Reality (VR) and Augmented Reality (AR) are both extremely promising new technologies with...more>>

The Key to the 360-Degree Customer View: Buyer Personas

By Greg Petro, President and CEO, First Insight

The Key to the 360-Degree Customer View: Buyer Personas

Feeling the quality of fab­rics, navigating through new collections, compar­ing pricing at-a-glance and speaking with representa­tives that are most attuned to the brand are ...more>>

Customer Health Score: The Next Evolution Stage!

By Ralf Wittgen, Chief Customer Officer, Promapp

Boaz S. Maor, Customer Success Advisor, Self

Customer Health Score: The Next Evolution Stage!

There is no doubt that maximizing customer retention is a mission critical for any SaaS company. To manage that, most companies identify the influencing factors of retention, and assemble a...more>>

Store Essentials to Keep In Mind for Omni-Channel Success in Retail

By Paula Da Silva, Senior VP, Asia Pacific, Citixsys Americas

Store Essentials to Keep In Mind for Omni-Channel Success in Retail

Since the time eCommerce started to evolve, there was a notion that the store was dead and customers only wanted to shop online. This hasn’t been the case, if you want your store to...more>>

Online Retail Industry: A Platform of Innovations

By Mrinal Chatterjee, Corporate VP- Technology & Founding Team Member, Shopclues

Online Retail Industry: A Platform of Innovations

All the work that goes into an e-commerce website is governed by a sole issue; to make the website more user-friendly, in turn earning customer’s trust and reducing his/her anxiety. ...more>>

Building Next-Generation Retail Operating Model

By Scott Welty, VP-Retail Strategy, JDA Software

Building Next-Generation Retail Operating Model

Five Things Every Retail CEO Needs to Know For many decades, a retail organization’s success or failure hinged upon its ability to react to market conditions. But today, the velocity...more>>

How to Delight Customers with Touchpoint NPS?

By Alyona Medelyan, Co-Founder and CEO, Thematic Ltd


How to Delight Customers with Touchpoint NPS?

Touchpoint NPS Innovations Transactional Net Promoter Score surveys, also called TouchpointNPS, are becoming a popular practice for contact centers. Such surveys evaluate the work of the...more>>

The Retailer - Customer Relationship Is All In The Data!

By Sandie Overtveld, VP Sales, APAC, Zendesk

The Retailer - Customer Relationship Is All In The Data!

When you look back ten years ago, the relationship between retailers and customers was limited. It was the beginning of a technology revolution with smartphones still in their infancy and ...more>>

Mastering the Art and Science of Pricing

By Scott Gillies, Regional Director, APAC, Revionics

Mastering the Art and Science of Pricing

Retailers Retailers today face incredible market upheaval. Across the globe, shoppers are firmly in control, shopping 24/7 across all channels. The competitive environment is fierce as...more>>

The Missing Link for Retail: Closing the Loop between Point of Sale and Marketing

By David Inggs, CTO, VMob

The Missing Link for Retail: Closing the Loop between Point of Sale and Marketing

The spread of digital technologies and connected devices is changing the way businesses operate across all sectors.  No doubt. However, there is no industry for which the digital ...more>>

End to End Supply Chain Planning is the Need of the Hour

By Abel Correa,

Chief Information Officer,

Arvind Lifestyle Brands Limited

End to End Supply Chain Planning is the Need of the Hour

Retail has become much broader in scope in the recent years, thanks to the expansion of Internet retailing and other, less-traditional retail channels. However, most retail businesses are ...more>>

Personalized Interactions Start with Personalized Clouds

By Vish Ganapathy,

Chief Technologist, Global Retail Industry, IBM

Personalized Interactions Start with Personalized Clouds

Today’s digitally-empowered consumer is the best informed, most demanding ever. Prices, product availability, the latest social media buzz, what friends think of their ...more>>

Retail Special

CIO Speak

Abel Correa,

End to End Supply Chain Planning is the Need of the Hour

By Abel Correa,

Chief Information Officer,

Arvind Lifestyle Brands Limited

Ruben Martin, Co-Founder &CTO/ COO, Quivers

Discover the First Mile

By Ruben Martin, Co-Founder &CTO/ COO, Quivers

Marc Kermisch, VP & CIO, Red Wing Shoe

Is Your Head in the Sand?

By Marc Kermisch, VP & CIO, Red Wing Shoe

Paul Karras, SVP & CIO, Wilton Brands

Laying a Foundation for the New-Age Retail Industry

By Paul Karras, SVP & CIO, Wilton Brands

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